COMMUNICATIONS TRAINING COURSES
Communications Trainer & Consultant
Delivered by our trainer who is a leading expert and has many years of experience working in the TV industry including Sky News & RTÉ. She is a communications specialist and is one of Ireland’s most internationally experienced corporate training and development and media consultants.
Training, Development, and Mentoring
Our trainer's specialist area is communications & influencing skills for powering business effectiveness. She has worked with Government Ministers, CEO’s, Senior Management teams, fortune 100 companies and Not for Profit Sector in developing their personal, team and organisational communications skills and processes.
The course will cover the following topics
Team Leader Communication skills
How to prepare for and hold conversations with
staff members that build relationships and influence and motivate them to bring about effective development of skills, attitudes, knowledge, and behaviours
Effective Internal Presentation Skills
Developing your ability to deliver more concise and impactful presentations to your Board, Senior Management Team, colleagues or direct reports
Effective Business Email and short Report Writing Skills
How to structure effective emails and reports that strike the right tone and get the response you desire. The programme covers Best Practice Guidelines and how to avoid common pitfalls. The programme is run as a workshop with participants submitting emails/short reports in advance of the course with feedback and workshop activities to build writing skills and insights into what layout and messaging is effective.
Customer & Client Communication Skills
How to prepare for and navigate sensitive conversations with customers and clients that build positive relationships and outcomes
Effective Conference Call and Meeting Skills
The programme will also cover tips for how to capture and hold their audience’s attention, how to manage different personality types, structure good ‘off the cuff’ responses or comments and how to deal with difficult questions.
Negotiation for Success
This course will help you understand the key elements of successful negotiation, offering techniques to deliver better deals. Based on the real-world expertise of the tutor’s delivery of multi-million dollar sport rights deals, it uses relevant stories and case studies to deliver an interactive learning experience, and works equally well face-to-face or virtually.